Finding a fix for troubled Toyotas
One recall after another hasn’t worked; but this has happened before
Although I’ve never owned a Toyota, the corporation has been kind enough to thank me numerous times during the past few weeks for “standing by us.”
If you’ve stood by Toyota lately, you’ve stood by a company that’s asked an awful lot in return. Not only have millions of Toyota owners had their vehicles recalled, they have had to deal with uneasiness about the safety of their vehicle. I know I’d be nervous about driving a vehicle that might accelerate beyond my control, as has reportedly happened to several of the manufacturer’s models in the past months.
Though its problems have worsened recently, Toyota’s problems can be traced to September of 2007. At that time, 55,000 Toyota Camry and Lexus ES 350 models were recalled so their floor mats could be replaced. The reason for the recall was the fear that the mats installed in the vehicles could move from their intended resting place and trap an accelerator.
Nearly two years later, four people were killed in a two-vehicle crash in California. An investigation by the U.S. National Highway Traffic Safety Administration concluded that floor mats installed in an involved ES 350 were designed for another model. There were signs of heavy attempted braking that were consistent with the gas pedal becoming stuck prior to the accident.
By early November, Toyota voluntarily recalled nearly 4 million vehicles and instructing owners to remove the floor mat on the driver’s side. Later that month, the company expanded the recall to include a shaved accelerator pedal which is intended to reduce the risk of it becoming entangled with a floor mat as well as a brake override system which cuts power to the engine in the event of an accelerator emergency.
Into the new year, Toyota was receiving reports that accelerator pedals were sticking even with floor mats removed. It thus issued another recall on Jan. 21 that affected more than 4 millions vehicles worldwide. The so-called sticky pedal caused Toyota to briefly suspend the production and sales of some of its vehicles until an appropriate solution could be found.
Any hopes that the manufacturer had of its troubles behind in the past ended Monday, when a Prius went on an out-of-control ride on a portion of Interstate 8 in southern California. The driver said he simply tried to pass another vehicle when his gas pedal became stuck, causing him to accelerate beyond 90 miles per hour. He required the help of a state patrol officer to slow his vehicle and eventually bring it to a stop.
To Toyota’s credit, many of its dealer service centers have kept extended hours, with some staying open 24 hours a day, to make it convenient for those with recalled vehicles to bring them in. While Toyota itself has admitted that it took too long to diagnose and respond to its accelerator issues, it now seems committed to doing all it can to resolve them. I suppose I would try to leave that impression too if my already struggling company was suddenly faced with the loss of a potentially devastating amount of future business.
And it is difficult to tell how much of the accelerator problems might be due to driver error. As “Popular Mechanics” Senior Automotive Editor Mike Allen pointed out in a column earlier this month, that turned out to be a most likely cause of supposed sudden unintended acceleration problems with Audi vehicles in the 1980s. While the acceleration problems Toyotas are currently experiencing are troubling at the very least, there have hardly been enough of them documented to statistically prove the entire lines are faulty.
If Toyota thinks replacing a few million parts and thanking consumers through its current, rather annoying advertising campaign is enough to restore trust and a sense of security in the American public, though, I believe it’s sadly mistaken. The automaker needs to do whatever necessary to make incident’s like the one that happened Monday stop ... immediately.
Mark Johnson is a sports writer at the Morris Daily Herald. He can be reached at (815) 942-3221 x 2065 or by e-mail at mjohnson@morrisdailyherald.com










