Despite promises to improve, delays on veterans’ claims skyrocket
(MCT) — WASHINGTON — The time needed to process veterans’ disability claims shot up by nearly 40 percent last year despite years of effort by federal officials to streamline and shorten the process, records show.
The times necessary to process education benefits and burial benefits, as well as the time needed to wind through the Department of Veterans Affairs appeals process, also increased in fiscal 2012.
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