This quick reference guide will help you become better acquainted with our delivery and billing procedures and the many reader services offered.

• Subscribing
• Vacation Services
• Change of Address
• Delivery Problem
• Questions About Bill Payment
• Mail Subscription

Going On Vacation?

Be sure to call us at 815-942-3221 and let us know ahead of time. We will be pleased to hold your papers while you are away. When you return, we will have all the papers delivered to you. When you call our office, simply ask for a Vacation Package.

All vacation stops of fewer than seven days will be donated to Newspapers In Education, unless otherwise requested. By donating your newspaper to the Newspapers In Education (NIE) program while on vacation, you provide area classrooms with FREE newspapers during the school year! This program allows students to use the newspaper in their classrooms for subjects such as history, math, and English.

If you do not choose either of these options, your account will automatically be credited.

Missed Delivery Service

If you have not received your carrier delivered Morris Daily Herald by 6 p.m. Tuesday through Friday or by 8 a.m. Saturday, call our Customer Service Department at: 815-942-3221 x 2012 before 6:30 p.m. Tuesday-Friday or before 10 a.m. Saturdays.

Monday-Friday: 7 a.m. - 5 p.m.
Saturday: 7 a.m.- 9:30 a.m. (Phone Service Only)

Delivery Times

For carrier delivered papers your newspaper should arrive at your home by 6 p.m. Tuesday through Friday, and 8 a.m. Saturday.

Delivery Problems?

If your newspaper is ever missing, damaged or wet, please call our Customer Service Department at 815-942-3221.

Change Of Address

If you are moving within the area, please call us about transferring your subscription from your old address to your new address at least 3 days before moving.

About Your Payment

Subscribers may choose from two convenient payment methods. You may be invoiced, with options to pay us by mail, quarterly, twice a year or yearly, or you may choose convenient EZ-Pay Plan. EZ-Pay subscribers enjoy the convenience of automatic billing to their credit card or checking account. EZ-Pay will bill you monthly. We accept Visa, Mastercard, Discover, and check by phone. You may also pay in person at the customer service counter. We accept personal checks, credit cards, money orders and cash.

If you need to interrupt your service for any length of time, such as vacations, call the subscriber services number and we will stop delivery of your paper. You will not be charged for any newspapers you have asked us not to deliver.

Back Issues

Back issues of the Morris Daily Herald for the previous 30-day period are available at the customer service counter. The cost of the paper is 75¢. Copies older than 30 days cost $1.25 when available. To have a back issue mailed, the cost is $3.

To inquire about a back issue or to have one mailed, please call: 815-942-3221

Newspaper In Education

Our NIE program provides a “Living Textbook” to our schools. The newspaper that you read each day is a powerful teaching tool. This “living textbook” is as fresh as each day’s news. Newspaper In Education (NIE) is a unique partnership amoung classrooms, community sponsors and the Morris Daily Herald. Schools throughout Bureau County area receive the newspaper daily FREE of charge because of generous community support. The NIE program also provides teachers with curriculum ideas.

The NIE program is supported by individual and business sponsorships. For more information on sponsorship opportunities or newspaper delivery for your classroom, please call call 815-942-3221 ext. 2012.